LACOMBE AUDIO VIDEO UNLIMITED

PRODUCT RETURN POLICY

This store is an independently owned and operated member of the AUDIO VIDEO UNLIMITED group and as such we reserve the right to only accept products for return that have been purchased at this location.

ALL PRODUCTS RETURNED FOR REFUND MUST BE IN ORIGINAL CONDITION WITH ALL PACKAGING, MANUALS AND ACCESSORIES INCLUDED AND UNMARKED – NO EXCEPTIONS

ALL PRODUCTS RETURNED FOR REFUND MUST BE IN ORIGINAL CONDITION WITH ALL PACKAGING, MANUALS AND ACCESSORIES INCLUDED AND UNMARKED – NO EXCEPTIONS

We will refund or exchange any product which fails to meet reasonable performance expectations under the following conditions: 

  • Within 14 days of purchase for COMPUTERS, LAPTOPS, COMPUTER ACCESSORIES, GPS units, PRINTERS, MONITORS, DIGITAL CAMERAS, CAMCORDERS, KARAOKE MACHINE, P.A. & STEREO SYSTEMS, MP3 PLAYERS and TELEVISIONS. If any of these products have been opened there will be a 10% restocking fee applied. Open package printers will be charged the replacement cost of the ink cartridges.

  • NO REFUNDS CAN BE ISSUED FOR OPEN PACKAGE BATTERIES, INK, EARBUDS AND HEADPHONES, RECORDABLE MEDIA, MUSIC CDs & DVD MOVIES, GAMING & COMPUTER SOFTWARE, GAMING CONSOLES, COMPUTER INTERNAL PERIPHERALS (e.g. RAM, SOUND or VIDEO CARDS, HARD DRIVES, etc) or TOYS.

  • WITHIN 30 DAYS OF PURCHASE OF ALL OTHER PRODUCTS

Customer’s full name, phone number, address and signature are required for all refunds and photo ID may be required.

NO refunds will be processed without the original sales receipt. All refund payments will be issued in the identical manner that the original purchase was made and in the case of a credit card purchase on the original card. Management reserves the right to process cash refunds over $200.00 as either a company cheque or a debit card refund.

The Management, LACOMBE AUDIO VIDEO UNLIMITED